How to replace KCPE or KCSE certificates.
Academic credentials are crucial for developing your career or even for furthering your studies.
Your academic credentials are more than simply documents; they are representations of your accomplishments, diligence, and hard work.
Unfortunately, losing or damaging these important documents might cause serious obstacles to your academic and professional goals.
Thankfully, the Kenya National Examinations Council (KNEC) has made it easier for candidates to replace lost or damaged certificates, guaranteeing a seamless and effective application procedure.
Replacement of KCSE and KCPE certifications procedure
KNEC’s internet portal, the Query Management Information System (QMIS), has made replacing misplaced or damaged KNEC credentials simple.
Applicants can start the process of replacing their certificates from the convenience of their homes by using this website.
Essential documents and steps
To initiate the replacement process, applicants need to submit certain documents, including:
- Copy of the lost certificate or result slip
- Legal affidavit
- Registrar of persons confirmation
- Police abstract showing the certificate is lost
- Photocopies of ID
- Passport photo
- Letter of completion/ recommendation letter from a school
Once the necessary documents are assembled, applicants can proceed to file an application through the QMIS portal.
- Create your QMIS account: If you don’t already have an account, you’ll need to register on the QMIS portal.
Provide your personal details, including your full name, mobile number, postal address, and email address. Upon registration, you’ll receive your login credentials via email.
2. Fill out the application form: Log in to the QMIS portal and navigate to the ‘Lost Certificate’ section.
Enter your index number, exam details, and other relevant information. Attach the required documents and submit your application.
3. Payment and processing: Upon submission, KNEC will verify your documents and provide you with payment details.
The application fee is Sh5,220, inclusive of VAT. After making payment payment via MPESA, KNEC will commence processing your application.
The duplicate certificate is typically ready for collection within fifteen (15) working days.
Reasons for application rejection
In the event of an unsuccessful application, you can reapply by rectifying any discrepancies or providing any missing documents.
KNEC will notify you of the status of your application through the contact details provided during registration.
Collecting your certificate
Once they approve your application, KNEC will inform you through the designated contact information.
KNEC will issue you with a Certification of Examination Results letter that acts as a duplicate certificate once your application has been processed and all required documents are verified.
For applicants under the age of 18, a parent or guardian must accompany them, along with the necessary documents.
How to replace KCPE or KCSE certificates.
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